My account

Owner Space
Residences and Holiday Clubs

0 820 434 438

(0.18€/min + cost of call)

9am to 7pm - Mon. to Friday.

Goelia residences vacances
 

After my stay

 

How do I submit a review online?

Go to the page of the residence concerned and click on the box “Submit an opinion”

How do I get a certificate of stay?

It is delivered by our residences at the time of your stay.

How do I get a paid invoice for our stay?

We invite you to make your request at our call center by telephone on 0820 434 438 (0,18€/min + local call) from Monday to Friday from 9am to 7pm or by email at [email protected]

I want to make a complaint?

We invite you to send an email to [email protected] or by mail to our head office GOELIA – Immeuble l’Européen – 114 Allée des Champs Elysées 91042 EVRY CEDEX, no later than 2 weeks after the end of the stay.
We remind you that 99% of claims can be settled on site at the reception.

To discover also

➢ How to use my credit ?

➢ Frequent questions

➢ I want to book

➢ I’ve already reserved my stay

➢ During my stay

➢ My Data and my account